Love and Hate................ When a dispute arose with a buyer and negative feedback was threatened you had the option to get Square Trade Mediator involved.
Well, if you wanted this service you would need to be a Member at Square Trade (and make them rich). Charging as much as $20 to file a dispute and ask for Feedback to be withdrawn. If you are a Power Seller this can add up.
The removal of feedback was contingent on the Buyer agreeing to have the feedback withdrawn. In my experience this was an important tool; On occasions, when you simply could not reason with the buyer. Ultimately you want the to make your buyer a Happy Camper and avoid that Negative comment.
With the recent changes on eBay you cannot have feedback withdrawn. Unless you obtain a court order..
Now, here is an example of what kind of Seller should not be selling.....
Take a look............ :)
Here is an interesting video
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